• English

shopping process

 

How to shop and place an order online?

A few simple steps to shop on ambi-dexter e-store:

1) Login ambi-dexter website
2) Search your favorite products
3) Click “add to cart” to add the product to your shopping cart
4) Click “cart” on the top right corner to checkout when you finish shopping.
5) Enter your delivery address, shipping method and payment method
6) Confirm the order and the transaction is completed

 

How do customers choose payment method?

1)     Cash Payment / Bank Transfer (only for payment in HKG dollars ):
        After confirming the order, the customer must deposit the money within 3 days to the following bank:
        Bank information is as follows:

        Account Name: Jasming Sourcenet Int'l Co.

       (1) Hang Seng Bank # 298-166331-001  or
       (2) Dah Sing Bank # 28-328-0112-7

       After depositing, please email the bank’s receipt to our customer service for we can arrange delivery. (The order will be void once the customer fails to pay in overdue. ambi-

       dexter will not be notified.)

2)    PayPal payment

3)    Alipay (only for payment in RMB)

 

How does the customer know that the order has been confirmed?

After confirming the order, customers will receive a confirmation notice containing the order details. Customers can also click on "login" to "my account", "my order" to check order status.

 

Shopping terms and information

This Terms and Conditions applies to the purchase and sale of goods or services by ambi-dexter Hong Kong (ambi-dexter) through this website. Please read these Terms and Conditions carefully before using this website. By using this website or any part of it, you indicate that you have read these Terms and Conditions and accept and agree to be bound by these Terms and Conditions.

 

General

•  ambi-dexter shall make every effort to ensure that prices, details and sizes of products at our e-store are up-to-date. Prices are subject to change without prior notice and all orders are subject to our acceptance at our sole discretion and stock availability.

•   ambi-dexter shall make every effort to ensure product(s) displayed at our e-store are in stock. If from time to time any products become out of stock, we reserve the right to offer alternative product(s) of similar value and style.

•  All orders are subject to confirmation of final availability and we reserve the right to reject the order in the event that any of the products or services requested are unavailable. Once all orders and transactions have been confirmed by ambi-dexter and the customer pays the full purchase price, it is deemed that the transaction was completed in Hong Kong and the ownership of the goods is also transferred to the customer.

•  The price of the product is based on the price of the day the customer ordered the product.

•  All product images displayed on this website are intended as a reference for customers to identify their products and may differ from their actual size, size and color.

•  ambi-dexter agrees with the customer that the Terms will be governed by and construed in accordance with the laws of Hong Kong ("Hong Kong") of the People's Republic of China. ambi-dexter reserves the right to modify these terms and conditions at any time without notice at their absolute discretion. In the event of any dispute, ambi-dexter reserves the final decision. This Chinese translation is for reference only. If the Chinese and English versions have different meanings, the original English text shall prevail.

 

Registration and account security

1.    To register with ambi-dexter’s website, you must be:

       (1)    Over eighteen (18) years of age.

       (2)    You are legally capable of entering into binding contracts

If you are below 18 years old, you must obtain consent from your parent(s) or legal guardian(s), their acceptance of the Terms below and their agreement to take responsibility for (i) your actions; (ii) any charges associated with your use of any of the services, software or content provided; and (iii) your acceptance and compliance with the Terms below.

If you do not have consent from your parent(s) or legal guardian(s), you must stop using/accessing this website.

2.    You are required to register before placing any order through this website. During the registration:

       (1)    You must provide ambi-dexter with accurate, complete and up to date registration information;

       (2)    You authorize ambi-dexter to assume that any person using the website with your username and password is either you or is authorized to act for you.

3.    You are responsible for safe guarding your username and password that you use to access the services and for any activities or actions under your password. ambi-dexter cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

4.    ambi-dexter has the absolute discretion to refuse registration of a potential customer and to terminate the registration of any customer for any reason whatsoever.

5.    You must go to contact us to contact our customer service, or self-update your information in www. ambi-dexter.com.hk, immediately of any changes to the profile information that you provided so that we can communicate with you effectively. 

6.    You shall be liable for every order made under login and agrees to indemnify ambi-dexter for all claims, damages whatsoever made by any third party arising from the actions of a person placing orders through this website using your login. 

7.    Should you find any unauthorized use of login, you shall notify ambi-dexter immediately and effectively.

8.    In the event that your account is not used for a specified period (currently, 2 years), we will, for your own and our protection, deem your account to be no longer in use, and we will deactivate your account and all your accumulated points will be forfeited (where applicable). You will need to reapply for a new account if you wish to make further purchase at our website.

 

Payment

1.     ambi-dexter accepts payment by Alipay, PayPal, Online Payment and Point Redemption (only applicable for ambi-dexter members) for purchase via ambi-dexter.com.hk.  Under Credit Card Purchase Protection service, e.g. VISA verification service, Master Card Secure Code, you can enjoy safe and secure shopping by using your own credit card with specific password or security code. Credit card used for shopping should be valid and under your own name.  ambi-dexter shall not be liable for any credit card fraud. All payment methods require you to pay first before delivery. No "Cash on Delivery" is allowed.

2.     All product prices listed are available in Hong Kong Dollars (HKD) ,Renminbi (CNY), Euro(EUR),U.S. Dollars(USD) and Sterling Pound(GBP).

3.     ambi-dexter may from time to time set credit limits for individual customers and reserves the right to limit sales including the right to decline sales to any customers.

4.     Full payment in respect of an order must be made upon the placing of the order. If your payment cannot be processed, the order will not be accepted and you are advised to contact the card issuer to resolve any problem concerning the use of your credit card in order to continue with the order.

5.     ambi-dexter reserves the right to change the payment terms for any order without prior notice.

6.     ambi-dexter reserves the right to change the payment mode for Products offered online at any time by announcement via website, email and/or any other means of public communications.

7.     If payment for any order has already been made but the order is not accepted by ambi-dexter, you will be entitled to a refund via Alipay or direct credit to your credit card. ambi-dexter shall not be liable with respect to any loss, damage, cost or expense that you or any person may incur as a result of any delay in processing the said refund. 

 

(hong kong) delivery

Free delivery :Free delivery on orders of HK $ 500 or above.

Delivery fee   :For any purchase below HK$500,  a delivery charge will be required. We use S.F. Express for dispatch in order to provide customers with the fastest delivery service,                                        details as follows:-

                         1. Commercial Area : Please visit S.F. Express website http://www.sf-express.com/hk/en/download/HK_Domestic_RateCard_EN.pdf

                         2. Residential and Remote Areas (extra delivery fee of $30.00):Please visit S.F. Express website http://www.sf-express.com/hk/en/download/HK_RemoteArea_EN.pdf  

 

(china) delivery

Delivery fee  : we use S.F. Express for dispatch in order to provide customers with the fastest delivery service:

                      Please visit S.F. Express website http://www.sf-express.com/hk/en/download/HK_Export_Rates_EN.pdf

 

(Overseas) delivery

 Delivery fee  : 1. We use S.F. Express for dispatch in order to provide customers with the fastest delivery service:

                           Please visit S.F. Express website http://www.sf-express.com/hk/en/download/HK_SE_EN.pdf

                       2. By “Speedpost hk”, please visit website https://www.speedpost.hk/speedpost/info/en/doc/rates/rate_rev_201801.pdf 

 

Delivery notice:

Delivery time may be affected by seasonal holidays (i.e. Christmas, Chinese New Year, and Easter). Delivery will be delayed if a typhoon signal is raised or a black rainstorm warning is in effect.

 

Remarks:

If the computer fails to timely update the product information or quantity, and the customer has confirmed the order and payment, ambi-dexter’s customer service will inform the client the first time, arrange for the replacement of other goods, and sorry for the inconvenience caused to you!

If you have any other questions, please go to contact us and contact our customer service, we will reply you as soon as possible.